Terms & Conditions

Safety and responsibility

• Instructor: A licensed instructor will be present during all jet ski sessions to ensure safety and provide guidance.
• Following instructions: Clients must strictly follow the instructions and safety rules given by the skipper.
• Session termination: Jetscape Water Adventures reserves the right to end any jet ski session without a refund if clients behave in an uncooperative or unsafe way.

Safety equipment

• Wristband kill switches: All operators must wear a wristband kill switch at all times.
• Life vests: Approved life vests are provided, and operators and passengers must wear them at all times throughout the session.

Operator condition

Operating a watercraft while intoxicated or impaired is strictly prohibited. We have zero tolerance: the session will be cancelled immediately and no refund will be given.

Watercraft security

Security and insurance: Clients are responsible for the security of the watercraft and must not engage in any behaviour that could jeopardise insurance claims.

Damage and accidents

• Client liability: Clients are solely responsible for any damage or accidents involving the watercraft.
• Repair costs: Clients must cover all repair costs associated with any damage caused by their actions.
• Insurance cooperation: Clients agree to complete all necessary insurance forms and cooperate fully with insurance procedures.
• Damage claims: Any damage caused by clients will be subject to appropriate charges.

By participating in Jetscape Water Adventures, clients agree to abide by and accept these terms and conditions and assume full responsibility for their actions and for the safety of themselves and others.

Payment

Payment can be made by debit or credit card, or by bank EFT. A minimum deposit of 50% is required to secure any jet ski session booking. Bank EFTs must be paid in full and reflect in our account 24 hours before all bookings.

Cancellation policy

• A full refund will be issued if you cancel your booking within 72 hours after making the payment that confirms it.
• No refunds will be issued for cancellations made less than 24 hours before a scheduled jet ski session.
• A 25% cancellation fee applies after 72 hours of a confirmed booking if you don’t wish to reschedule, where rescheduling is available and your booking was not cancelled by Jetscape Jet Ski Adventures.
• No-shows forfeit their time slot and no refund will be available.
• If more than 50% of your booking time has lapsed when you arrive, your charter will automatically be cancelled without a refund.

Weather policy

All jet ski sessions are subject to weather conditions. Clients will be notified if conditions are unsuitable for the session. If a session is cancelled due to weather, clients have the option to reschedule.

Waiver

By using Jetscape Water Adventures, clients agree to the following.

• Indemnification and release of liability: Clients agree to indemnify and hold harmless Jetscape Water Adventures, its owners and employees from any and all claims, demands, losses, damages, liabilities, costs and expenses, including attorney’s fees, arising out of or in connection with their participation in any watercraft activities.
• Assumption of risk: Clients voluntarily assume all risks and waive any claims against Jetscape Water Adventures for any injuries, damages or losses that may occur. Clients acknowledge and accept the inherent risks associated with watercraft activities, including but not limited to the risk of injury, illness or death.
• Damage and loss: Clients agree to promptly settle any repair or replacement costs incurred after the activity.
• Deposit and payment: Clients agree to pay any required deposits or fees before the start of the activity.

By booking with Jetscape Water Adventures, clients confirm that they have read, understood and agreed to all of these terms and conditions.